Removing the account and setting it up again should take care of the issue. Now Gmail accounts should be setup just through "Internet Accounts" in the System Preferences, and the SMTP will be setup automatically. You shouldn’t need to do any of the custom SMTP setup within Mail to get a Gmail based email account working in macOS. How to remove and setup your Gmail account in Apple Mail If your SMTP server is still showing offline, close and reopen Mail. Incoming mail should refresh at this point, but outgoing SMTP may still show up offline. (Thanks Colin!) I would suggest trying this first before the steps to delete and re-add the Gmail account below.Ĭlick the Apple menu (upper left corner of your screen) > System Preferences > Internet Accounts.Ĭlick on each of your Gmail based accounts and see if you're told to open a browser and confirm your password. Here's a great suggestion for what worked from a commenter. Update March 30, 2021, How to confirm your Gmail accounts in Apple Mail Even adding the SMTP server manually in Mail didn't help.
Her outgoing email account (SMTP server) for a Gmail based email account kept appearing "Offline" right after she set it up. Learn how to Create an Outlook profile and set up an email account in Outlook.I originally wrote this post when I helped a friend with her outgoing email in Apple Mail. To work around this issue, delete and then re-create the profile for the user. The email address is strictly cosmetic and cannot be changed when the user's primary SMTP email address changes. The email address that's stamped in the root folder is determined at the time of profile creation and should reflect the primary SMTP address that's stamped on the user. You expect the primary SMTP email address in Outlook to reflect the change, as shown in Figure 2. However, if the user's primary SMTP email address is changed to the primary SMTP email address that's displayed in Outlook does not change as expected. When a user's primary SMTP email address is changed in Microsoft Exchange Server 2013, Exchange Server 2016, or Exchange Online, the address that's displayed in the user's profile in Microsoft Outlook does not change.įor example, assume that a user's primary SMTP email address is as shown in Figure 1: Figure 1
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