There will be no refunds of money for any cancellation requests made after 7 days from the date of order. Due to account security and privacy concerns, all billing related questions and cancellation requests MUST be made in writing or via email.Ĭancellation requests will only be processed if made by the initial authorizing party and if received in writing.
There will be no prorating for partial months throughout the Agreement. The Customer Service Team after looking into your complaint will take an appropriate decision.Īll amounts owed by the client to Zoom Web Media for services rendered/products sold prior to the verified cancellation date must be paid in full. In case you feel that the product/services received is not as shown on the site or as per your expectations, you must bring it to the notice of Zoom Web Media customer service within 24 hours of receiving the product/services. The matter should be reported within 5 days.
However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
These are limited occasion offers and therefore cancellations are not possible. No cancellations are entertained for those products/services that the Zoom Web Media marketing team has obtained on special occasions like Christmas, Easters, New Years etc. Please note that there cannot be cancellation of orders placed on the Day/date of Delivery. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping those products. The customer/s agree to follow this points noted below to place proper cancellation request:Īll the cancellations will be considered only if the request is made within 72 hours of placing an order. We follow this liberal cancellation policy. Zoom Web Media believes in helping, rather cooperating with its customers as far as possible.
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